1. Customers inquire about product prices and delivery dates through websites, telephones, emails and other channels.
2. The customer confirms the product order and signs the Bankchem order contract.
3. Make the payment and wait for Bankchem to confirm the payment.
4. Bankchem will deliver the goods and generate the courier number.
5. After the customer receives the goods, the invoice will be sent out in 2 weeks.
6. The customer receives the invoice and the order ends.

Bankchem pays attention to integrity throughout the entire R&D and production process. Intellectual property is the most valuable asset of the company and its customers. We have signed confidentiality agreements with customers and employees before the start of the experiment, and strictly follow the terms of the confidentiality agreement to provide services such as literature search, synthetic route design, synthesis, and analysis, and provide customers with target compounds in the shortest time. In addition, we have also established a strict document management system to protect customer information, including daily signatures of laboratory records and regular document management.